Store policies
PAYMENT
Payment types accepted are direct deposit and PayPal.
If you wish to pay by direct deposit, please email Julie at kangacreative@gmail.com for the bank account details.
You do not need a PayPal Account to pay for your items through PayPal. You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. On the right hand side of the next page you will see two options, the second one is to pay using a Credit or Debit Card without having to sign up for a PayPal account.
SHIPPING
Flat items (less than 20mm) are shipped in an envelope as a large letter. Anything larger than 20mm thick is shipped in an Australia Post prepaid satchel, either 500g or 3kg depending on the weight and size of the order. A small recycled paper label is attached to all items, and includes such information as the item details, fabrics used and washing instructions.
REFUNDS & EXCHANGES
Kanga Creative cannot accept refunds or exchanges for change of mind, so please purchase carefully. Please contact Julie if there is any problem at all with the item, and we can work something out on an individual basis.
ADDITIONAL POLICIES
CUSTOM ORDERS ~ Sorry, while Bec is living overseas, we can't offer custom orders.